Trust & legal
Data requests
How to access, correct, or delete your information — and how to disconnect marketplace accounts.
Last updated August 6, 2026Version 1.0.0
Your options
Privacy and data requests relating to the Xylem service are handled by Xylem Strategic, LLC.
- Access — ask for a copy of personal information we hold about you
- Correction — ask us to fix inaccurate account or profile information
- Deletion — request deletion of your Xylem account and associated personal data, subject to legal retention needs
- Marketplace disconnect — disconnect Amazon or another marketplace channel from your workspace
- Privacy questions — contact us about how Xylem processes information
Self-serve controls
If you can sign in:
- Update profile details under Settings → Profile
- Disconnect or remove marketplace channels under Settings → Brands & Channels
- Start an account deletion request under Settings → Privacy & Data
Disconnect stops further sync for that connection. Removing an account deletes the connection record. Historical imported data may remain until a broader deletion request is completed.
Submit a request
Use the form below. We verify identity before fulfilling certain requests. Automated cascading account deletion continues to mature — requests are logged and handled carefully rather than instantly wiping production data without confirmation.