Privacy Policy
Last updated:7/24/2025
1. Introduction
Xylem is committed to respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and the choices you have when using our tools and website.
2. Information We Collect
When you use Xylem, we may collect the following information:
- Email address (when creating an account or logging in)
- Token usage data (to track plan limits)
- Generated content (temporarily, to display in your session)
- Session and usage activity (for login and feature access)
We do not collect or store any payment details directly. All billing is handled securely through Stripe.
3. How We Use Your Information
We use your information to:
- Authenticate users and manage sessions
- Track subscription status and token limits
- Operate and improve our tools
- Respond to support requests or user feedback
4. Sharing Your Information
We do not sell or share your data with third-party marketers. However, we do use trusted third-party services to help us operate the platform:
- Stripe — for secure payment processing
- Google OAuth — for optional login access
- Email services — for sending signup and verification messages
5. Cookies and Local Storage
We use browser cookies and local storage to manage login sessions, save token status, and improve user experience. You can disable cookies in your browser, but some features may not function as intended.
6. Data Security
We take reasonable precautions to protect your data, including secure HTTPS connections, encrypted tokens, and limited data retention. However, no internet transmission is 100% secure, and you use the platform at your own risk.
7. Your Choices and Rights
You can:
- Request to view or delete your account
- Opt out of optional emails (if implemented)
- Contact us at any time with questions or concerns
8. Changes to This Policy
We may update this Privacy Policy as the product evolves. If changes are significant, we will notify users via email or in-app messaging. Continued use of Xylem after changes means you accept the updated policy.
9. Contact Us
Xylem is independently owned and operated. For privacy-related questions or data requests, email us at tools@growwithxylem.com.
Thanks for trusting Xylem. We’re building this with care — and with you in mind.